We answer all your queries
WHAT MAKES CELLSGEN PRODUCTS DIFFERENT?
CELLSGEN products are endorsed by science and medicine. We belong to the field of dermocosmetics.
The products’ formulas are studied, tested and endorsed by numerous specialists from the fields of dermatology, beauty, anti-aging and plastic surgery.
WHAT IS DERMOCOSMETICS?
Dermocosmetics is a discipline that is a blend of cosmetics and dermatology.
This means that dermocosmetic products are not considered to be medicines but their benefits for the skin go beyond the action of cosmetics.
WHAT TREATMENTS AND SOLUTIONS DOES CELLSGEN PROVIDE?
CELLSGEN products provide the skin with all-round care.
From the prevention of skin lesions, skin cancer and photoaging to a range of solutions for the correction of blemishes, wrinkles and acne.
Cell renewal and the rejuvenation of the skin, however, are the main aims of our group and products.
WHY IS PREVENTION IMPORTANT? INVESTING IN MY SKIN.
Taking care of your skin is not just a matter of aesthetics.
Skin cancer is becoming more prevalent, as is exposure to factors that, to a greater or lesser extent, attack our skin (pollution, chemicals, tobacco, etc.) and can lead to lesions and premature aging.
HOW CAN I BE SURE THAT MY CELLSGEN PRODUCTS ARE ORIGINAL?
CELLSGEN products come with a characteristic label.
They are sold through our website or authorised dealers (clinics and medical centres, spas, chemists or parapharmacies). If you have any questions about a product, please email@example.com
WHAT SAFETY STANDARDS DO CELLSGEN PRODUCTS MEET?
Our cosmetic products are controlled by European law, one of the most comprehensive and advanced in the world.
Each cosmetic product undergoes safety checks and cosmetovigilance, market controls and measures to adopt in the event of risks arising from the products marketed.
All the information is included in a single European database, which can be accessed by the national and international supervisory authorities and toxicology centres. Thus, consumer safety and information transparency are guaranteed.
ARE THERE CELLSGEN PRODUCTS FOR MEN?
CELLSGEN offers specific products for men since it is not a matter of gender but skin.
A more appropriate texture is required for men’s thicker skin, which has more sebum than women’s; a different, more suitable fragrance is also sometimes necessary.
Our forthcoming line, “UOMO”, represents the essence of our experience in cosmetic lines for men.
HOW DO I KNOW IF A CELLSGEN PRODUCT IS TAILORED TO MY NEEDS?
Each person and their skin are different.
Having a large number of healthcare, aesthetics and cosmetology professionals as part of our founding group, and the experience that this brings, enables us to provide our clients with highly professional advice.
COULD I SUFFER AN ALLERGIC REACTION OR BE SENSITIVE TO THE PRODUCT?
Although a serious allergic reaction is highly unlikely due to the control and quality of our products, a few cases of sensitivity to a product have been reported due to the large number of users of different races and countries.
In addition to reading the components and seeing that you are not allergic or sensitive to any of them, in the event of symptoms or signs of sensitivity to a product (redness or severe swelling, itching, etc.):
Contact your doctor or dermatologist:
Contact our customer attention service at firstname.lastname@example.org and a CELLSGEN professional will help you as soon as possible.